Frequently Asked Questions — Sauna Culture
Welcome to Sauna Culture. Whether you’re here to sweat, plunge, or just slow down and relax, we’ve got answers to help you make the most of your visit.
About Sauna Culture
What is Sauna Culture?
Sauna Culture is a modern wellness space built around the power of heat, cold, and community. We combine traditional sauna and cold plunge therapy with a relaxed, social environment – a place to unplug, recover, and reconnect.
Where are you located?
We’re located in Charlotte, North Carolina. You can find us at 274 S Sharon Amity Rd Unit 1, Charlotte, NC 28211 right in the heart of Cotswold. Free parking is available!
What are your hours?
We’re open:
Mondays – Tuesdays – Thursdays 8:30am to 8pm
Wednesdays 7am-8pm
Fridays 7am-6pm
Saturdays-Sundays 8:30am–6pm
(Check Google or Instagram @saunaculture_clt for any holiday schedule updates)
Sauna and Cold Plunge Experience
What should I bring?
Bring a swimsuit, and a water bottle. We provide filtered water, showers, and lockers for your belongings.
How does a session work?
Each session includes access to both the sauna and the cold plunge. We recommend alternating between heat and cold, typically 10–15 minutes in the sauna followed by rinsing off in the shower and a 1–3 minute cold plunge. Then repeat for 3 to 5 rounds.
Do I need to book in advance?
Sessions fill up quickly, so please book ahead online through this link https://sauna-culture.com/#
How long is a typical session?
Standard sessions last 90 minutes. You’re welcome to rest between rounds and move at your own pace.
What type of sauna do you have?
We use a traditional Finnish dry sauna, heated to roughly 180–210°F, designed to promote deep sweating, relaxation, and recovery.
How cold are the plunges?
Our cold plunges are kept between 40 to 55°F, ideal for muscle recovery and building mental resilience.
Memberships and Pricing
Do you offer memberships?
Yes! We offer flexible membership options and drop-in rates for individuals, couples. Check our Pricing and Memberships page for full details.
Can I share my membership?
All of our memberships are designed for individual use, but we do offer a couple that can be shared. If you’re looking for something to use with a partner or friend, let us know, we’re happy to help find the best option for you.
Do you offer student, military, or healthcare discounts?
We do not offer individual discounts like student, military, or healthcare, our pricing is already intentionally set to be some of the most accessible in Charlotte, making it available to a wider community.
However, we do have partnerships with local groups like run clubs, Y2 Yoga, and other Cotswold Village businesses. Ask at the front desk to see if you’re connected to one of our partner organizations.
Are the Compression Boots included in the Membership?
Yes! Compression Boots are included once a week with your membership. Each session lasts 15–20 minutes and is self-guided.
You’ll need to book a session in advance, or if the boots are not in use, you’re welcome to add them to your sauna and cold plunge session.
If you’re not a member, sessions are $15 each. You can check our website for scheduling and availability.
Health and Safety
Is contrast therapy safe for everyone?
Most healthy adults can safely enjoy saunas and cold exposure. However, if you’re pregnant, have cardiovascular conditions, or other medical concerns, please consult your doctor before participating.
Do you sanitize the equipment and water?
Absolutely. Our saunas and plunges are deeply cleaned and maintained daily. Cold plunges are filtered and treated for optimal hygiene and safety.
Do you provide towels or robes?
We have towels available for you, but you’re welcome to bring your own, your choice! We want you to feel comfortable either way.
Community and Events
Do you host private sessions or group events?
Yes! We host private bookings, team sessions, and community events focused on recovery, breathwork, and mindfulness. Contact us for availability.
Can I come just to hang out without booking a session?
Yes, you’re welcome to walk in, but we highly recommend booking ahead, especially on weekday evenings and weekends. These tend to be our busiest times, and without a reservation, there’s a chance you may need to wait or, occasionally, be turned away if we’re at capacity.
Do you offer workshops or classes?
We host guided breathwork and mindfulness on a weekly basis. Follow us on Instagram at saunaculture_clt for upcoming sessions and check out our schedule at https://sauna-culture.com/#
Booking and Policies
What is your cancellation policy?
We don’t charge a cancellation fee or remove vouchers from your account if you miss a session. We really do appreciate a call if you can’t make it so we can offer your spot to someone else. Just let us know as soon as you can.
Do you accept walk-ins?
Yes, walk-ins are welcome when space allows, but we definitely recommend booking ahead, especially on evenings and weekends. It’s the best way to guarantee your spot and avoid waiting during busy times.
What’s your new customer special?
We offer a New Customer Special for $49, which gives you two weeks of unlimited sessions — with a maximum of one session per day.
It’s the best way to see if this practice fits your schedule, your lifestyle, and your body. Come as often as you can during those two weeks and feel how the heat and cold can support your wellbeing.
Still Have Questions?
We’d love to hear from you.
email: frontdesk@sauna-culture.com
Call: (704) 222-6133
Visit: 274 S Sharon Amity Rd Unit 1, Charlotte, NC 28211
Follow: @saunaculture_clt
Come in heavy, leave light.
